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PickNow.online – Terms of Service
Last Updated: [Date]
Welcome to PickNow.online (“we,” “us,” “our,” or “PickNow”). These Terms of Service (“Terms”) govern your use of our website PickNow.online (the “Site”) and the services, features, content, applications, or products we offer (collectively, the “Services”).
By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or Services.
1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
2. Accounts
You may be required to create an account to access certain features of our Site. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security.
3. Product Information and Availability
We strive to display accurate product information, including descriptions, images, and prices, on our Site. However, we do not warrant that product descriptions, colors, information, or other content available on the Site are accurate, complete, reliable, current, or error-free.
All products are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. Prices are subject to change without notice.
4. Orders, Payment, and Delivery
a. Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
b. Payment: We operate on a Cash on Delivery (COD) basis in Pakistan. Payment is due in full to our authorized delivery personnel at the time of delivery.
c. Shipping and Delivery: We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. Risk of loss and title for items purchased pass to you upon your acceptance of the product and payment at delivery. Please refer to our separate [Link to your Shipping Policy, if you have one, or detail here].
d. Inspection at Delivery: We encourage you to inspect the product(s) upon delivery to ensure they are as expected and free from visible damage before making payment.
5. Returns and Refunds
Please refer to our dedicated [Link to your Refund and Returns Policy] page for detailed information. Key points include:
- Once a product is inspected, accepted, and payment is made at the time of delivery, the sale is considered final.
- PickNow does not offer refunds or accept returns for products after purchase and payment.
- If you choose to reject a product at your doorstep upon delivery (for reasons other than a fault or incorrect item sent by PickNow), you will be required to pay the applicable delivery charges.
6. Intellectual Property
All content on the Site, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of PickNow or its content suppliers and is protected by Pakistani and international copyright laws. The compilation of all content on this site is the exclusive property of PickNow.
7. User Conduct
You agree not to use the Site or Services:
- In any way that violates any applicable local, national, or international law or regulation.
- To engage in any fraudulent activity.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
- To impersonate or attempt to impersonate PickNow, a PickNow employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm PickNow or users of the Site or expose them to liability.
8. Limitation of Liability
To the fullest extent permitted by applicable law, PickNow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; or (d) unauthorized access, use, or alteration of your transmissions or content.
Our total liability to you for any claim arising out of or relating to these Terms or the Services, regardless of the form of the action, is limited to the amount you paid, if any, to us for the specific product giving rise to the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless PickNow and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Services will be resolved in the courts located in [Your City/Jurisdiction in Pakistan].
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [e.g., 15-30] days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
PickNow.online
[Your Email Address]
[Your Physical Address, if applicable]
[Your Phone Number, if applicable]
PickNow.online – Privacy Policy
Last Updated: [Date]
PickNow.online (“we,” “us,” “our,” or “PickNow”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website PickNow.online (the “Site”) and use our services (collectively, the “Services”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
a. Personal Data:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards, or when placing an order.
b. Derivative Data (Usage Data):
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
c. Financial Data:
As we primarily operate on a Cash on Delivery (COD) basis, we do not collect or store credit card information or other online payment financial data directly. Payment is made in cash to the delivery personnel.
d. Mobile Device Data:
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your orders and deliver the products you have purchased.
- Communicate with you regarding your account or orders.
- Email you with updates, newsletters, or promotional materials (you may opt-out of these).
- Improve the operation and customization of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Resolve disputes and troubleshoot problems.
- Respond to your customer service requests.
- Comply with legal obligations.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
a. By Law or to Protect Rights:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
b. Third-Party Service Providers:
We may share your information with third parties that perform services for us or on our behalf, including payment processing (though limited for COD), data analysis, email delivery, hosting services, customer service, and shipping/delivery services (e.g., courier companies). These third parties are obligated to protect your information.
c. Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
d. With Your Consent:
We may disclose your personal information for any other purpose with your consent.
4. Tracking Technologies
a. Cookies and Web Beacons:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13 (or 18, depending on Pakistani law for contracts – please verify this). If you become aware of any data we have collected from children under the relevant age, please contact us using the contact information provided below.
8. Your Rights Regarding Your Information
Depending on your location and subject to applicable law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate personal data.
- Request deletion of your personal data.
- Object to or restrict processing of your personal data.
To exercise these rights, please contact us. We may need to verify your identity before responding to your request.
9. Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
PickNow.online
admin@picknow.online
Basti Laar, Punjnad Road, Alipur, Punjab, Pakistan]
+923052483114
